Return & Refund Policy
Thanks for shopping at www.jetgems.com
If you are not entirely satisfied with your purchase, we're here to help.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your Item must not be worn or damaged.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
Item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
We offer FREE Return Shipping. You'll receive one complimentary return shipping for all resizing, exchanges, or refunds for all products within the 7 day money back policy.
Non- Refundable/ Non- returnable Products / Services:
Certain Products such as customized orders are non- returnable and Non Refundable: such products and services cannot be claimed under this refund / return policy.
If you have any questions on how to return your item to us, contact us.
Shop No 2, Turner Road, Bandra (W), Mumbai 400050