Privacy Policy

JET GEMS, (JET GEMS” or referred to herein as “us”, “our” or “we”), a corporation organized and existing under the laws of the State of Maharashtra, having its executive offices and principal place of business at 2, 36 Turner Road, Bandra (W), Mumbai – 50, India takes the privacy of its customers seriously and has established its Privacy Notice in respect of the confidence its clientele places in it.

This Privacy Notice describes the personal information we collect from our customers through the JET GEMS, online, over the telephone and in our boutique.

Cookies and related tracking technologies

We use technology such as “cookies” on our website to track selections, and enhance your online experience. Cookies are pieces of electronic information stored on your computer. You may disable cookies through the settings in your web browser, but if you do so, some parts of our website may not function properly. We may automatically track and collect information about your IP address, domain service, the type of computer and web browser you are using and the pages you visit (including by using web beacon and other equivalent technology). We collect this information so that we can administer and improve our system. We may share this aggregate information with advertisers, sponsors or other businesses.

Use of Personal Information

JET GEMS will use your Personal Information:

  • to send you information on our creations, promotions and events which may be of interest to you;
  • for marketing research purposes relating to JET GEMS’s business and satisfaction surveys;
  • to customize, analyze and improve our products, services, technologies, communications, and relationship with you;
  • to prevent fraud and other prohibited or illegal activities;
  • to enforce our Conditions of Sale or Privacy Notice with you;
  • to protect the security or integrity of our website including your Personal Information, our business, or our products or services; and
  • to provide you with other services you may have requested.

Access to Personal Information

Except where stated otherwise, JET GEMS will not share your Personal Information with any unaffiliated third party without your prior consent or unless required to do by law or legal process.

If JET GEMS or substantially all of its assets are acquired as a result of an acquisition, merger, sale, reorganization or liquidation, your Personal Information may be one of the transferred assets.

Personal Information collected will be stored and processed in India where JET GEMS and its affiliates, parent, subsidiaries or agents maintain facilities.

Telephone Calls

All telephone calls to the Client Relations Center will be recorded for training and security reasons and retained for a period determined by JET GEMS.


JET GEMS is committed to protecting the security of your Personal Information. We will employ all reasonable technical and commercial measures to ensure that your Personal Information is held and used securely.

Your Rights

If you request disclosure, correction, deletion or that JET GEMS stop using your Personal Information, JET GEMS will deal with such requests in accordance with
applicable laws and regulations. The deletion of your Personal Information or a request for JET GEMS to stop using it will result in the cancellation of your registration.

For any request concerning Personal Information and/or cancellation of registration to any services provided through Our Client Relations Center:
Telephone: +91-22-2644 2966

Or write to: Jet Gems, Shop No. 2, 36 Turner Road, Bandra (West), Mumbai – 400 050, India

Changes to this Privacy Notice

We may change this Privacy Notice if required and the updated version will appear in this section.

Revised: December 2015